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Botable.ai QA / PLM Chatbot For Arena

Empowering employees with a QA / PLM chatbot that delivers instant answers to critical questions

Provided by Botable.ai

Pricing Details:

Subscription

Botable.ai is available through a subscription-based model. Have a unique idea for integrating AI into your workflow? Botable.ai also specializes in developing custom AI solutions. Contact us for more information.

Categories:

Chatbot, Full-text Search

Connects to these systems:

Microsoft Teams, Slack

Type:

Custom App

Integration Flows:

  • Arena > Target System
  • Target System > Arena

Overview:

Imagine providing instant answers to your team’s questions such as:

  • “How do I open an event?”
  • “What is the process validation procedure?”
  • “What comes first in the order of preparation cycles?”
  • “Good cleanroom behavior”
  • “When must an event be closed by?”
  • “Pest activity sightings in the cleanroom”
  • “What is the latest work instruction for assembly XYZ”
  • “What is the PCN process for suppliers”
  • [Insert your team’s questions here!]

Botable.ai is a versatile AI-powered solution designed to enhance employee productivity by providing quick and accurate answers to their Quality Management System (QMS) and Product Lifecycle Management (PLM) questions. It seamlessly integrates with Arena systems, allowing for efficient data exchange and streamlined processes.

With support for over 100 languages, Botable.ai ensures that information is accessible to both local and global workforces. Instead of manually searching through quality documents, Botable.ai brings full-text search capabilities to Arena, ensuring employees can quickly access crucial quality documents such as standard operating procedures and work instructions.

By handling questions like “How do I open an event?” or “What is the process validation procedure?” instantly, Botable.ai allows employees to focus on high-impact tasks rather than time-consuming searches. All while providing insightful analytics to the QA, engineering, and other teams.

HIGHLIGHTS

  • Full-text search of quality documents including PDF, Word, PowerPoint, and Excel formats within Arena
  • Ensures that data syncs constantly with the latest revisions in Arena, making Arena the source of truth
  • Real-time answers to QMS / PLM questions for improved employee productivity
  • Seamless integration with Arena via Arena RESTful API
  • Supports over 100 languages for global accessibility
  • Enhances employee satisfaction through instant question resolution
  • Deployed within corporate environments via communication tools like Teams or Slack

SOLUTION FEATURES

  • Integrates with Arena Product Records (BOMs, Items), Suppliers, Changes, Quality, Projects, Training, Requirements, Tickets, and Files
  • Utilizes API calls and requires an API user for integration
  • Multi-lingual support covering over 100 languages
  • Cloud-based SaaS solution for easy deployment and scalability
  • Document-based search with automated and human-directed Machine Learning (ML) for continuous improvement
  • Ensures that data syncs constantly with the latest revisions in Arena, making Arena the source of truth
  • Automated Training Notifications for tracking training progress and ensuring trainings are completed before they are due
  • Automated Change and Quality Notifications directing users to complete actions or remove roadblocks
  • Chatbots are typically deployed in corporate Teams or Slack environments and require users to be on the corporate network

SOLUTION DETAILS

Services and Support:

Sales, implementation and configuration services, and on-going support and maintenance of any integration / app is provided by the provider listed below. All queries regarding purchase and support of the integration solution should be directed to the provider.

Integration Methods:

Arena API

Arena Licensing Needed:

API calls, Arena Machine User

Arena Worlds / Modules Required:

Product Record - BOMs, Items, Suppliers, Changes, Quality, Projects, Training, Requirements, Tickets, Files

Supports Arena GovCloud?

No

SaaS Solution?

Yes

Languages:

English, German, French

Other System Requirements:

  • Requires each user to have an Arena license to access content through the chatbot, ensuring compliant enforcement of Arena roles and privileges.

ABOUT PROVIDER

Botable.ai helps employees get answers to their most pressing questions faster, resulting in happier and more productive employees.

Areas of Expertise:

  • QMS
  • PLM
  • Business Processes

MORE PARTNERS

As you move from research to evaluation to deployment, Arena provides a customer experience to help you get the most value from our PLM and QMS solutions.

LEADING INNOVATORS TRUST ARENA

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